22 low data
PHEONIX REFLEXOLOGY 凤凰楼
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Traditional & Balinese MassageReflexology & Foot MassageSpa & Wellness Centres
NusaDua Treatment House (egate)
Couple Massage RoomsTraditional & Balinese MassageTherapeutic & Sports MassageSpa & Wellness CentresThai Massage
- Services
- Couple Massage Rooms, Traditional & Balinese Massage, Therapeutic & Sports Massage
- Reviews
- 288
What recent reviews say
Most guests find the massage deeply relaxing and walk out feeling lighter and genuinely better, with relief from tension and stiffness that often rivals a doctor's visit. Staff are warm and genuinely attentive; therapists are skilled and read requests well, in a clean, cozy Balinese-style setting that hotel guests near e-Gate keep returning to.
One early review raised concerns about mandatory IC registration, hurried leg prep, and post-service upselling; another reported robotic technique on a single visit. These stand apart from the overwhelming majority, which praise professionalism and the absence of hard-sell tactics.
Praised for
- skilled masseurs
- relaxing environment
- clean and cozy space
- effective pain relief
- no pressure to buy packages
- professional service
- convenient location near hotels
Watch-outs
- privacy concerns with registration requirements
- poor leg washing hygiene
- upselling after massage
- inconsistent massage quality on rare occasions
skilled-therapistsgentle-techniqueclean-facilityrelaxing-ambiencefriendly-staffprofessional-servicegreat-for-couplesquiet-privacyconvenient-parking
Best for: Hotel guests and visitors near e-Gate seeking therapeutic relief and relaxation without sales pressure.
Think twice if: Privacy-sensitive customers should note mandatory ID registration; one visitor reported poor leg hygiene prep and post-service upselling.
Strengths
- Skilled, experienced therapists with professional training
- Effective pain relief and therapeutic results
- Clean, cozy Balinese-style environment
- Convenient to nearby hotels and transport links
Worth knowing
- Named therapist Liyana praised for lymphatic massage skill
- Lymphatic massage option available and noted as more relaxing
- 1.5-hour full body oil massage offered
- Named therapist Zira praised
- Therapist experience resulted in tailbone injury relief avoiding doctor visit
- Reception staff warm and attentive
- Clean, cozy Balinese-style decor
- Convenient 5-minute Grab distance from SHO Hotel
What reviews say by service
- Therapeutic & Sports Massage
- Effective at relieving shoulder, back, and lower back tension; tailbone injury recovery without medical need.
- Traditional & Balinese Massage
- High skill level; Balinese environment praised; one report of robotic repetitive technique.
- Thai Massage
- Mentioned in categories but no specific review feedback on Thai service.
- Spa & Wellness Centres
- Lymphatic massage option noted as notably more relaxing than regular massage.
- Couple Massage Rooms
- Groups of four reported high satisfaction with simultaneous 1.5-hour sessions.
How it compares
- Rated 4.8 against a 4.46 average across the 181 spa & wellness centres businesses listed here.
- Has more Google reviews than 88% of the businesses in this directory.
How we scored this
How We Rank Star rating 85
Review volume 100
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30
Rating breakdown
5
262
4
12
3
4
2
5
1
5
Contact
- Phone
- +6016-4842949
- Address
- Lebuh Tunku Kudin 2, 11700 George Town, Pulau Pinang
Last verified 2026-07-14
Opening hours
- Monday
- 10:00-20:00
- Tuesday
- 10:00-20:00
- Wednesday
- 10:00-20:00
- Thursday
- 10:00-20:00
- Friday
- 10:00-20:00
- Saturday
- 10:00-19:00
- Sunday
- 10:00-19:00
As listed on Google.
Find more in this area
Common questions
- How far is NusaDua from SHO Hotel?
- About 5 minutes by Grab (around RM5-6).
- What special massage options do you offer?
- Lymphatic massage is available and reviewers note it is more relaxing than regular massage points. Full body oil massage (1.5 hours) is also offered.
- Do you pressure customers to buy packages after the massage?
- Most recent reviews say no, and specifically praise the absence of hard-sell tactics. One older review reported post-service upselling.
Similar massage spa nearby
79
Conny Wellness Centre
5.0(14)✓ Google-verified
Every review praises Conny's massage skill and pressure, with clients reporting they feel lighter and more relaxed after sessions. Repeat bookings and referrals are common; many bring family and friends because they're satisfied enough to recommend.
Spa & Wellness CentresTraditional & Balinese Massage
39 low data
Traditional Massage
3.5(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Traditional & Balinese MassageSpa & Wellness Centres