Do they offer a consultation before the massage?

Yes. Counter staff explain pricing and help match you with a suitable therapist based on your needs.

What is the minimum pressure level?

Reviewers report difficulty getting therapists to reduce pressure when asked, so discuss limits clearly before starting.

Do they wash feet before reflexology?

Recent negative reviews cite missing leg washes before massage, suggesting this step is not always followed.

Reunited Health Reflexology

Updated 2026-07-14 · 1,721 reviewed · 209 listed · Scored from 73 Google reviews · How we rank ›

4.3(73) 67 composite score See reviews on Google ✓ Google-verified

Traditional & Balinese MassageReflexology & Foot MassageSpa & Wellness Centres

Services: Traditional & Balinese Massage, Reflexology & Foot Massage, Spa & Wellness Centres
Reviews: 73

What recent reviews say

Most recent visits highlight warm, patient staff in a pleasant space with targeted massage work at fair rates. However, several longer-standing complaints point to inconsistent therapist training, hygiene oversights like skipping leg washes or hand cleaning between areas, and difficulty adjusting pressure when asked. The business's willingness to address recurring feedback appears limited.

Recent shift: Sentiment has deteriorated. Recent five-star reviews (past 2 months) praise friendliness and basic service quality; older complaints (8-12 months ago) detail serious hygiene, professionalism, and training issues. No clear evidence the business has resolved the concerns raised.

Praised for

friendly and patient staff
clean and beautiful space
skilled therapists targeting sore spots
fair pricing
professional service

Watch-outs

inconsistent therapist quality and training
hygiene lapses (hand washing, pre-massage wash)
excessive pressure applied despite requests
poor communication with clients
lack of follow-up feedback from staff

friendly-staffclean-facilityrelaxing-ambiencevalue-for-moneyskilled-therapistsstrong-pressurehygiene-concerns

Best for: First-time visitors who prefer a friendly atmosphere and don't have sensitivity to pressure.

Think twice if: Therapist quality varies significantly; those with previous injuries or low pain tolerance should discuss pressure limits clearly beforehand.

Strengths

welcoming, patient counter staff
attractive, comfortable setting
fair pricing
ability to target problem areas

Worth knowing

Staff offer pre-massage consultation to match client with suitable therapist
Dayang massage available and mentioned favourably
Therapist numbering system in use (e.g. therapist #54)
Pricing mentioned at RM126 for 90-minute session
Some therapists skip steps or cover only partial body areas

What reviews say by service

Reflexology & Foot Massage: Hygiene concerns raised (missing leg wash, hand cleaning between areas)
Traditional & Balinese Massage: Variable therapist technique and pressure; some fail to adjust intensity on request

How it compares

Rated 4.3 against a 4.46 average across the 181 spa & wellness centres businesses listed here.
Has more Google reviews than 61% of the businesses in this directory.

How we scored this

How We Rank

Star rating 56

Review volume 81

Review recency 100

Review sentiment 48

Profile completeness 75

Verification 0

Rating breakdown

Contact

Phone: +604-8288288
Address: 16, Medan Angsana 4, Bandar Baru Air Itam, 11500 Ayer Itam, Pulau Pinang
Open in Google Maps

Last verified 2026-07-14

Opening hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-23:00

As listed on Google.

Find more in this area

Air Itam

Common questions

Do they offer a consultation before the massage?: Yes. Counter staff explain pricing and help match you with a suitable therapist based on your needs.
What is the minimum pressure level?: Reviewers report difficulty getting therapists to reduce pressure when asked, so discuss limits clearly before starting.
Do they wash feet before reflexology?: Recent negative reviews cite missing leg washes before massage, suggesting this step is not always followed.

Similar massage spa nearby

Relax Village Spa

4.7(12)✓ Google-verified

Relax Village Spa delivers full-hand Indonesian massage at prices that undercut competitors without cutting corners on time or skill. Reviewers consistently note the therapists (including named staff Ms. Lia and Ms. Irma) respect pressure preferences, the owner answers questions honestly, and the space feels clean and calm. Most give top marks; one dissatisfied review offered no detail.

Traditional & Balinese MassageSpa & Wellness Centres

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