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Haven Aroma Spa

Updated 2026-07-14 · 1,721 reviewed · 209 listed · Scored from 129 Google reviews · How we rank ›

4.9(129) 83 composite score See reviews on Google ✓ Google-verified
Traditional & Balinese MassageSpa & Wellness Centres
Haven Aroma Spa
Services
Traditional & Balinese Massage, Spa & Wellness Centres
Reviews
129

What recent reviews say

Haven Aroma Spa wins consistent praise for skilled massage work, spotless surroundings, and therapists who nail pressure and technique. The Japanese minimalist decor, doTERRA oils, and friendly staff create a calming environment that keeps people coming back.

One guest reported language barriers and weak technique from Thai therapists at the same visit when the receptionist vanished. Most reviewers cite reasonable pricing despite premium oils and decor. Named therapists include Miss Nang, Miss Yaya, Miss Yui, and Miss Ta.

Praised for
  • skilled therapists
  • clean, comfortable setting
  • right pressure and technique
  • premium oils and decor
  • friendly, professional staff
Watch-outs
  • language barrier with therapists
  • inconsistent staff competence
  • poor receptionist availability
skilled-therapistsstrong-pressureclean-facilityrelaxing-ambiencefriendly-staffprofessional-servicevalue-for-money
Best for: People seeking skilled massage with premium oils and a peaceful, upmarket-feel setting.
Think twice if: Language barriers have affected some Thai massage sessions; check therapist experience when booking if you have specific pressure needs.

Strengths

  • Therapists skilled at pressure and tension points
  • Premium doTERRA oils and minimalist decor
  • Clean, calm Japanese-inspired environment
  • Reasonable prices for the quality

Worth knowing

  • Named therapists: Miss Nang, Miss Yaya, Miss Yui, Miss Ta praised for skill and friendliness
  • Uses premium doTERRA essential oils
  • Japanese minimalist (Muji-style) decor with soft lighting
  • Member packages available
  • Promotion pricing mentioned by multiple reviewers

What reviews say by service

Traditional & Balinese Massage
Therapists praised for skilled technique, right pressure, and locating tension points accurately.
Thai Massage
Mixed: most praising skill and relaxation, but one review cited language barriers and poor technique from Thai therapists on the same visit.

How it compares

  • Rated 4.9 against a 4.46 average across the 181 spa & wellness centres businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Rank
Star rating 89
Review volume 92
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 0

Rating breakdown

5
124
4
2
3
0
2
0
1
3

Contact

Address
53, 1st floor, Icon City, Jln Icon City, 14000 Bukit Mertajam, Pulau Pinang
Open in Google Maps

Last verified 2026-07-14

Opening hours

Monday
11:00-23:00
Tuesday
11:00-23:00
Wednesday
11:00-23:00
Thursday
11:00-23:00
Friday
11:00-23:00
Saturday
11:00-23:00
Sunday
11:00-23:00

As listed on Google.

Find more in this area

Bukit Mertajam

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Common questions

Do you offer member or package discounts?
Yes, the business offers member packages and promotion pricing, as mentioned by recent visitors.
What oils do you use?
The spa uses premium doTERRA essential oils, noted across multiple reviews for quality and ambience.
What is the decor and atmosphere like?
Japanese minimalist (Muji-style) design with soft lighting, clean surroundings, and a calm, upmarket feel.

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Last updated 2026-07-14