19 low data
Lavender Wellness Spa
No rating yet✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Traditional & Balinese MassageSpa & Wellness Centres
Solvia Spa & Wellness
Traditional & Balinese MassageSpa & Wellness Centres
- Services
- Traditional & Balinese Massage, Spa & Wellness Centres
- Reviews
- 18
What recent reviews say
Most visitors praise the quiet, well-maintained space and the ability of therapists to deliver firm or gentle pressure as requested. Skilled technique and welcoming staff keep people coming back.
Two recent complaints flag poor response to booking attempts, with calls going unanswered and messages ignored. The gap between service quality and accessibility to book remains a real friction point.
Praised for
- skilled therapists and strong technique
- clean and comfortable space
- relaxing ambience and quiet environment
- friendly and professional staff
Watch-outs
- unresponsive to booking requests and phone calls
- doorbell and messages ignored
skilled-therapistsstrong-pressuregentle-techniqueclean-facilityrelaxing-ambiencefriendly-staffprofessional-service
Best for: professionals seeking an after-work unwind in a calm, discreet location
Think twice if: booking responsiveness is slow; phone calls and messages may go unanswered
Strengths
- quiet, comfortable second-floor setting with night views
- therapists tailor pressure to your preference
- skilled reflexology and foot massage
- unique wellness equipment (Happiness Chairs)
Worth knowing
- Named therapist: Mimi, praised for service quality
- Located on second floor of dé Moose building
- Recently added Happiness Chairs for seated exercise
- Large glass windows with night-view sightlines
- Offers adaptable pressure levels on request
What reviews say by service
- Traditional & Balinese Massage
- Therapists praised for good technique, professional delivery, and ability to adjust pressure strength on request
- Thai Massage
- Thai masseuses noted as incredibly skilled; clients report feeling completely relaxed and appreciative of friendly manner
- Reflexology & Foot Massage
- Foot massage and reflexology mentioned positively; described as good service with skilled technique
How it compares
- Rated 4.6 against a 4.46 average across the 181 spa & wellness centres businesses listed here.
- Has more Google reviews than 43% of the businesses in this directory.
How we scored this
How We Rank Star rating 68
Review volume 56
Review recency 100
Review sentiment 68
Profile completeness 75
Verification 0
Rating breakdown
5
16
4
0
3
0
2
0
1
2
Contact
- Phone
- +6017-8585999
- Address
- Jln Icon City, Icon City Jalan Tengah, 14000 Bukit Mertajam, Pulau Pinang
Last verified 2026-07-14
Opening hours
- Monday
- 11:00-00:00
- Tuesday
- 11:00-00:00
- Wednesday
- 11:00-00:00
- Thursday
- 11:00-00:00
- Friday
- 11:00-00:00
- Saturday
- 11:00-00:00
- Sunday
- 11:00-00:00
As listed on Google.
Find more in this area
Common questions
- Can therapists adjust the massage pressure?
- Yes. Reviewers confirm you can request lighter or firmer pressure, and staff will tailor the session to your preference.
- What is the setting like?
- Second floor of dé Moose in Icon City. Quiet, clean, and comfortable, with large windows overlooking the night view. The spa also has Happiness Chairs for seated exercise.
- Should I book ahead?
- Contact the business directly, but note that recent reviews flag slow response to calls and messages; plan extra time for confirmation.
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4.4(227)✓ Google-verified
Five-star reviews praise skilled therapists, calm surroundings, and genuine care for sore shoulders and stiff necks. Afternoon promos deliver value, and staff often share aftercare tips. However, a vocal minority report dismissive service, light touch instead of proper pressure, and frustration with surprise charges (RM20 for aroma oil) and inflexible extensions. Booking calls have been tense. Consistency seems to depend heavily on which therapist you draw.
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Haven Aroma Spa
4.9(129)✓ Google-verified
Haven Aroma Spa wins consistent praise for skilled massage work, spotless surroundings, and therapists who nail pressure and technique. The Japanese minimalist decor, doTERRA oils, and friendly staff create a calming environment that keeps people coming back. One guest reported language barriers and weak technique from Thai therapists at the same visit when the receptionist vanished. Most reviewers cite reasonable pricing despite premium oils and decor. Named therapists include Miss Nang, Miss Yaya, Miss Yui, and Miss Ta.
Traditional & Balinese MassageSpa & Wellness Centres