How this site handles your information
Penang Massage Spa Guide is an independent directory of massage spa businesses in Penang, published by Meridian Guides. This page explains what information the site collects when you use it, where that information goes, and how to reach us about it.
What you share with us
When you send an enquiry or quote request through a form on this site, we collect what you enter: your name, email address, phone number, your message, and any answers you give about the service you need or your timing. Alongside that, the form records the page you submitted from and basic traffic-source attribution, meaning the referring site and any UTM tags on the link that brought you here.
Who receives your enquiry
Form submissions are processed by our lead-capture processor and delivered to the business you enquired about and to the operator of this site. If you asked a specific massage spa business for a quote, that business receives your details so it can respond.
Local storage
The site uses sessionStorage in your browser to remember how you arrived (referrer, landing page, UTM parameters) so that an enquiry sent later in your visit carries the right source. It is first-party and session-scoped, not a tracking cookie; it is gone when your browser session ends and is never shared across sites.
Site analytics
Where analytics is enabled on this site, Google Analytics and Google Tag Manager may set cookies to measure how visitors use the site. Those cookies are governed by Google’s own privacy policy.
Services this site loads
Some page elements load from third-party services, which means those services see your browser’s requests (including your IP address): Google Fonts for typography, OpenStreetMap for map tiles, and Cloudflare Turnstile for spam protection on forms, when enabled. Each operates under its own privacy policy.
Information about listed businesses
Listings are built from public sources such as Google Business Profile reviews. What we keep is derived analysis: scores, summaries, and sentiment, never the raw review text itself. Businesses that want a listing corrected or removed can follow the listing policy.
Your requests
We hold your submission for as long as it takes to route and follow up your enquiry. If you want to know what we hold, or want it corrected or deleted, send your request to hello@meridianguides.my.